Report a Snow or Ice Covered Sidewalk

A sidewalk that has been shoveled.

Residents and businesses have 24 hours after the end of a storm to clear any sidewalks adjacent to their property, including front, sides and any pedestrian ramps leading to the street. The law also prohibits shoveling snow into the street.

Online Form

Wait 24 hours after it snows 

The city ordinance gives residents and businesses 24 hours to clear any sidewalks adjacent to their property, including front, sides and any pedestrian ramps leading to the street. We can't issue a citation if it's still snowing. If it's been less than 24 hours the resident or business owner still has time to clear the sidewalk.

Talk to your neighbors

There are many reasons your neighbors may need help clearing their sidewalks. Check in on your neighbors, especially those who are older or who have special needs, to see if they are safe, warm or need help. Communicating and working together is the best way to keep sidewalks clear all season.

Make sure you have each property's address

We need the exact address of each uncleared sidewalk. We can't issue warnings or citations without this information.

Submit separate reports for each property

We create individual case numbers for every property. That's why you need to report each address individually. Even if the properties are side-by-side, you'll need to enter a separate report for each one.

Report the uncleared sidewalk online

Report Online

Phone

Wait 24 hours after it snows

The city ordinance gives residents and businesses 24 hours to clear any sidewalks adjacent to their property, including front, sides and any pedestrian ramps leading to the street. We can't issue a citation if it's still snowing. If it's been less than 24 hours the resident or business owner still has time to clear the sidewalk.

Talk to your neighbors

There are many reasons your neighbors may need help clearing their sidewalks. Check in on your neighbors, especially those who are older or who have special needs, to see if they are safe, warm or need help. Communicating and working together is the best way to keep sidewalks clear all season.

Make sure you have each property's address

We need the exact address of each uncleared sidewalk. We can't issue warnings or citations without this information.

We create individual case numbers for every property. That's why you need to report each address individually. Even if the properties are side-by-side, you'll need to file a separate report for each one.

Give us a call

Please call the sidewalk snow removal line at 303-987-7975.