Information Technology

Drawing of a tech forward city

In support of our vision - Digital Innovation through Collaboration – the Information Technology team partners with the city’s departments to identify operational gaps and deliver technical solutions that will help the city and community thrive. Additionally, we are chartered to protect the city’s data and systems through education and security infrastructure management, as well as focused on providing exceptional technical support and managing and evolving the city’s technology and radio communications infrastructure. Our team is organized into two divisions - Business Transformation and IT Operations - and an Information Security Office, with skill sets to ensure that technology-focused initiatives, data, and systems are supported throughout their respective lifecycles.

Cyber Survival Guide

How to Survive an Account Being Hacked

Look out for tell-tale signs that your account has been hacked. 

There are a few common sign that an online account has been compromised:

  • Your social media profile publishes posts that you didn't create
  • Your account sends phishing emails or DMs to others that encourage them to click on a link, download an app, or buy something
  • Friends and followers tell you that they've received email or messages that you never sent
  • A company alerts you that your account information was lost or stolen in a data breach

Change the account's password right away. 

You can lock out a cybercriminal by changing the account's password. Unfortunately, this also works the other way around: the hacker might change the password to lock you out. If this happens, use the account's "Forgot my Password" function to rest it. If more help is needed, contact the online platform or website ASAP about the situation. 

Notify you contacts that your account was hacked and that they might receive spam messages that look like they came from you. 

Instruct your friend, family, colleagues, followers, and other contacts not to open these messages or click any links in them. When the situation is cleared up, let everyone know your accounts are secure again. 

Run a full system scan of your computer using your antivirus software. 

Get help. 

If you suspect someone has stolen money from you, contact your bank and the local police. If a work account was compromised, contact your company's IT department. If you think your identity was stolen, contact the three credit bureaus and the FTC. Contact the respective online platform regarding the hacked account. Contact trusted friends and family about the matter so they can be on the lookout for weird communications from your online profiles. 

Careers

Interested in a career in Information Technology at the City of Lakewood? Check out our current career opportunities.

IT Vision

Digital Innovation through Collaboration: Through our focus on emerging technology, innovation and collaboration, the Information Technology Department will help the city and community thrive.

Customer Service

Report concerns, get answers to questions

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