Museum Gift Shop volunteers are responsible for greeting customers, assisting customers in merchandise selection, operating the cash register and closing out at end of day. Volunteers need to be comfortable handling cash.
A background check and interview is required for this position.
Volunteer Job Description
Department
Community Resources
Division
Heritage, Culture and the Arts
Committee
Museum Stores
Committee Purpose
The Museum Store committee’s primary purpose is to assist the Museum Store Coordinator in providing daily operations for the store.
Responsibilities
The committee volunteers are responsible for greeting customers, assisting customers in merchandise selection, operating the cash register and closing out at end of day. Volunteers handle cash and charge transactions while providing general organization of merchandise.
Qualifications
A background check is required for this position. Volunteer must be able to prove efficiency and accuracy when dealing with cash transactions. In addition, the volunteer must exhibit customer service skills and be proficient with the computer.
Age Requirement
The minimum age requirement for this committee is 18.
Schedule
Emporium Gift Shop
Tuesday-Saturday: 10:00 a.m. – 4:00 p.m.
This is broken up into two shifts: 10 a.m. – 1 p.m. and 1 p.m. – 4 p.m.
Special Events: Times vary.
Training
Training will be provided by the Museum Store Coordinator and a seasoned volunteer in two to four sessions. Each session will last approximately three hours. After completing the training session, the Store Coordinator or Volunteer Coordinator will review the training material with the volunteer to determine if volunteer is capable of working in this committee or should be reassigned.
Dress Code
The volunteers are required to dress in business casual attire and comfortable shoes.
Work Environment
Indoor. This committee participates year-round and is located in climate controlled areas.
Punctuality and Absenteeism
If the volunteer is going to be late or miss a scheduled assignment, they must contact the committee leadership or volunteer hotline prior to their shift.