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LPD Communications Center

The Lakewood Police Department Communications Center is proud to serve the nearly 150,000 citizens of Lakewood. We serve the city in an efficient and professional manner. We accomplish this with dedicated and individuals who are focused on innovation, integrity, teamwork, and pride.

Our communications center is staffed 24 hours a day 7 days a week, employing a total of 37 dedicated employees who use a recently acquired, state-of-the- art, Computer Aided Dispatch (CAD) system. Our telecommunicators have the responsibility of answering and dispatching emergency and non-emergency calls for service for the Police Department, West Metro Fire Department, and other City departments. The communications center answers approximately 800 calls per day, 200 of which are 911 calls. Additionally, the center handles over 150 officer-initiated incidents, which include but are not limited to: traffic stops, pedestrian contacts and suspicious vehicles per day.

When the center is busy handling multiple calls throughout the city, our staff is responsible for prioritizing these calls. Life threatening calls are handled first, followed by cases where the situation is stable and there are no immediate threats to life. While every call is important to us, we strive to make our service to citizen needs as quick as possible, maintaining our history of rapid response times.

In 2005, the Police Department implemented on-line reporting where citizens may go to our website to report minor crimes such as damage to vehicles and/or property. This increases availability of officers for citizens needing to report more serious and potentially life-threatening crimes.

Year 2006 Average inbound calls by hour and day
Mouse over image to see hours.