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GRIEVANCE PROCEDURES
Sections:
4.21.010 Statement of policy.
4.21.010 Statement of policy.
The City of Lakewood is committed to good employee relations practices and sound human resources management. Circumstances may arise, apart from disciplinary actions, which cause employee dissatisfaction. The following grievance procedures allow eligible employees to present complaints without fear of reprisal:
A. When an employee believes that an aspect of his/her work environment, other than a disciplinary action; general City policy or procedure; performance review; or classification, pay, and benefits is adversely affecting his/her work, the employee may file a grievance using the following process:
1. Within five working days of the matter leading to the grievance, an employee must present the appropriate supervisor with a memorandum describing his/her grievance, stating the facts and the desired action.
2. The department director will immediately notify the Department of Employee Relations.
3. The supervisor should work with the employee as soon as possible to rectify the matter. If the matter remains unresolved, the supervisor must explain to the employee, in writing, the supervisor’s position.
4. If the employee is dissatisfied with the supervisor’s explanation, the employee has five working days to submit a written appeal to the department director. The appeal must indicate the employee’s reasons for differing with his/her supervisor’s decision.
5. The department director will meet with the employee and the supervisor to discuss the grievance. If discussion does not settle the grievance, the department director will write a decision, which shall be final. The department director may contact the Department of Employee Relations for assistance in the resolution.
6. The department director will notify the Department of Employee Relations about the action taken.
7. This grievance procedure is an internal process and does not allow any outside representation, including family members or attorneys.
8. Employees may not file a grievance based on teleworking.
9. If it is determined that the grievance is harassment, then the procedures found in the Administrative Regulations “Harassment” or “Equal Employment Opportunity” will supersede these grievance procedures. (Ord. O-2009-43 § 1, 2009; Ord. O-2007-7 § 1, 2007; Ord. O-2004-39 § 1, 2004; Ord. O-2001-49 § 1, 2001; Ord. O-99-34 § 1, 1999; Ord. O-99-18 § 1, (part), 1999).
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Americans with Disability Act (ADA) Notice |
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