Electronic Privacy Policy

The City Council of the City of Lakewood, Colorado, is committed to "Open and Honest Communication" as a Core Community Value, committing to citizens to "Act with honesty and integrity to communicate openly."

Consequently, the City of Lakewood is committed to:

  • Communicating City information, and providing City services, online.
  • Protecting the personal privacy of people who use our online information and services.

By protecting online privacy, we are responsible to the public trust, and expect to build public confidence in and use of the City of Lakewood's online services.

This privacy policy informs you about the types of information we may obtain via our websites and e-mail and what happens to that information, so that we may give you as much choice and control as possible over your personal information.

Statistical Information Collected

 
Individual visits to the City of Lakewood (and other) websites automatically generate statistical information that cannot be linked to any personally identifiable information. Examples of this statistical information include date and time of visit, type of browser and computer operating system used to access the site, the Internet protocol address of the individual computer or proxy server accessing the site, and the Internet address of the site from which you may have linked to our site.

We use this statistical information in aggregate form to manage and improve the websites by analyzing overall usage and general trends among visits to the site.

Personal Information You Provide

 
You may choose to electronically provide personal information through email correspondence, or to provide personal information necessary to use various City services, products, forms, surveys, events and other transactions offered online through our websites. This personal information may include:

  • Name
  • Address
  • Email address
  • Phone number
  • Credit/debit card information

You may choose at any time not to disclose personal information, without affecting your ability to visit other portions of the City websites. However, we will not be able to provide you with the online services dependent on that information.

Use of Cookies

 
A "cookie" is a small data file some websites place on your computer's hard drive, which can contain personal information. City of Lakewood websites do use cookies only to to generate statistical information (see above) and to make it possible for users to complete an online transaction, such as registering for a class.

You may choose to set your browser to refuse cookies. However, doing so may disable some features or services of City of Lakewood websites.

Our Commitment to Your Privacy

The City of Lakewood is committed to requesting only the minimum personal information necessary to complete an individual online transaction, such as a citizen e-mail, request for service, or online registration for a class.

The City of Lakewood will not use any personal information obtained via email or our websites for marketing of City programs and events, unless you have given us permission by marking a specific option to do so at the time you disclosed your personal information. If you choose to receive future marketing information from us, any electronic materials we send you will clearly give you the opportunity to tell us that you no longer want to receive similar information.

The City of Lakewood will not sell, share or release personal information to any outside parties unless necessary to complete a service or transaction you have requested, or unless required to do so in connection with law enforcement investigations, valid requests under public information statutes (see "Public Records" below), or other legal proceedings. Sharing of personal information between City of Lakewood departments will be limited to only those employees necessary to respond to your request for service or to complete a transaction.

The City of Lakewood will not send you unsolicited email, such as surveys or advertising for upcoming events and programs, unless you have given us permission to do so, such as signing up for email subscriptions through our websites or by checking a specific option to receive unsolicited email information at the time you give us your email address. We will respond in kind to email correspondence, or to other service requests where people have requested an email response. On rare occasions, we may send information via unsolicited email when deemed appropriate by City management in situations affecting public health or safety. If you receive unsolicited email from the City of Lakewood and you feel you have not given us permission to do so, please forward the email message, with an explanation of your concerns, to webmaster@lakewood.org.

Public Records

 
As a government entity, the City of Lakewood is subject to public records laws. Be aware that information submitted via email or through our websites may be subject to a public records request pursuant to the public records statutes.

Security

 
The City of Lakewood is committed to security and quality of data collected by our website. We intend to protect your personal information and to maintain its integrity. The City is committed to operating secure networks and is protected by industry-grade firewalls, password protection and other safeguarding techniques for our systems. When sensitive personal information is accepted for any of our online services, the data is encrypted to protect its confidentiality. Credit card information is not stored after the transaction is complete. Regular security analyses are performed on systems under our control, including identifying attempts to tamper with the website which may lead to further investigative work, criminal prosecution or other legal proceedings.

Non-Lakewood Websites

 
The City of Lakewood's websites provide links to other websites that are not designed, maintained or managed by the City of Lakewood. We are not responsible for these sites, which may have their own privacy policies. Visitors to such sites are advised to check their individual privacy policies and to be cautious about providing personal information without understanding how the information will be used.

Privacy Questions and Contacts

 
If you have a question about this privacy statement, send email to webmaster@lakewood.org. You can also contact the Lakewood City Clerk's Office, 303-987-7080, if you have a question about the City of Lakewood's handling of public records.

Contact Information:

City Manager's Office
480 S. Allison Parkway
Lakewood, CO 80226
Direct: 303-987-7050